tttjl Casino Privacy Policy

tttjl ("we," "us," "our," "the Company") is committed to protecting the privacy and personal data of all individuals who access, register for, or use the tttjl Casino platform, available at tttjl.win (the "Platform"). This Privacy Policy is issued in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and applicable guidelines issued by the National Privacy Commission ("NPC").

tttjl acts as the data controller with respect to personal data collected from players and visitors through the Platform. As data controller, tttjl determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable Philippine data privacy law.

This Privacy Policy applies to all personal data collected by tttjl through the Platform, including data submitted during registration, KYC verification, payment processing, customer support interactions, and general platform use. By accessing or using the Platform, you acknowledge that you have read, understood, and consented to the data practices described in this Privacy Policy.

tttjl collects personal data necessary to provide our gaming services, comply with our legal obligations, and maintain the security and integrity of the Platform. The categories of personal data we collect include the following:

tttjl does not collect or process sensitive personal data beyond what is strictly required for identity verification and legal compliance purposes. We do not collect biometric data other than facial photographs where required for document verification.

tttjl collects personal data through the following means:

• Direct Submission: Data you provide when creating your tttjl account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in promotions.
• Automated Collection: Technical and usage data collected automatically as you navigate and interact with the Platform, including data collected via cookies, web beacons, and server logs.
• Payment Providers: Transaction confirmation data received from GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors when you make deposits or withdrawals.
• Identity Verification Services: Data returned by third-party KYC and identity verification partners when verifying the authenticity of documents you submit.
• Fraud Prevention Tools: Data collected through third-party fraud detection services that analyse behavioural signals and device fingerprints to protect the Platform and its players.
• Public Sources: In certain circumstances, publicly available information such as PEP (Politically Exposed Persons) lists, sanctions registries, and adverse media sources may be checked as part of AML compliance.

tttjl processes your personal data only for specific, legitimate purposes. The following table sets out the key purposes for which we process your data and the legal basis applicable under the DPA:

• Account Registration and Management: To create, maintain, and manage your tttjl account, including processing login credentials, account preferences, and responsible gaming settings. Legal basis: Performance of contract.
• KYC and Age Verification: To verify your identity, confirm you are at least 21 years of age, and comply with applicable AML and counter-terrorism financing obligations. Legal basis: Compliance with legal obligation.
• Payment Processing: To process deposits to and withdrawals from your tttjl wallet via GCash, PayMaya, and Philippine bank accounts. Legal basis: Performance of contract.
• Responsible Gaming Compliance: To monitor gaming activity, enforce deposit and loss limits, administer self-exclusion periods, and implement player protection measures. Legal basis: Legal obligation and legitimate interest.
• Customer Support: To respond to your queries, complaints, and support requests via live chat, email, and other channels. Legal basis: Performance of contract and legitimate interest.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeovers, and other security threats. Legal basis: Legal obligation and legitimate interest.
• Marketing and Promotions: With your consent, to send you information about tttjl promotions, bonuses, and platform updates via email or SMS. Legal basis: Consent. You may withdraw consent at any time via your account settings.
• Analytics and Platform Improvement: To analyse platform usage patterns and improve the performance, features, and user experience of the tttjl Platform. Legal basis: Legitimate interest.

tttjl does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We share your personal data only in the circumstances described below, and only to the extent necessary for the stated purpose:

• Payment Service Providers: GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors receive the minimum personal data necessary to process your transactions.
• KYC and Identity Verification Partners: Accredited identity verification service providers receive document images and personal identifiers solely for the purpose of verifying your identity and age.
• Game Software Providers: Game providers such as JILI, PG Soft, and others may receive anonymised or pseudonymised gameplay data for game performance and RNG audit purposes. They do not receive identifiable personal information.
• Regulatory and Law Enforcement Authorities: We are required by law to disclose certain data to PAGCOR, the NPC, the Anti-Money Laundering Council (AMLC), Philippine law enforcement agencies, or courts when legally compelled to do so.
• Fraud Prevention and Security Services: Third-party fraud detection and cybersecurity partners may process technical and behavioural data to protect the Platform and its players from fraudulent activity.
• Professional Advisers: Legal, audit, and compliance advisers may access personal data where necessary to provide professional services to tttjl, subject to strict confidentiality obligations.

All third parties with whom tttjl shares personal data are contractually required to implement appropriate technical and organisational security measures and to process personal data only for the purposes for which it was shared.

Where tttjl transfers personal data to service providers or partners located outside the Philippines, we ensure that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under the Data Privacy Act of 2012. Such safeguards may include contractual data protection clauses, adequacy determinations, or other mechanisms approved by the National Privacy Commission.

tttjl's primary data processing infrastructure is hosted on servers with appropriate data protection certifications. Where cloud services are used, tttjl ensures that data processing agreements with cloud providers comply with applicable Philippine data privacy requirements.

tttjl retains personal data for as long as necessary to fulfil the purposes for which it was collected, and for the duration required by applicable law, including anti-money laundering regulations and gaming regulatory requirements. Specific retention periods include:

• Active Account Data: Retained for the full duration of your tttjl account relationship, plus five (5) years following account closure, in compliance with AML record-keeping obligations.
• KYC Documents: Retained for a minimum of five (5) years following account closure or the completion of the transaction for which they were collected, as required by the AMLC.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction.
• Customer Support Records: Retained for three (3) years from the date of each interaction, unless a longer period is required for ongoing legal proceedings.
• Marketing Consent Records: Retained for as long as you maintain a marketing consent preference on file with tttjl, and for two (2) years following consent withdrawal.
• Technical and Usage Logs: Retained for up to twelve (12) months for security and fraud prevention purposes, unless a specific investigation requires longer retention.

Following the expiry of applicable retention periods, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.

tttjl uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain your login session, and analyse how the Platform is used. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential for the operation of the Platform, including session management, authentication, and security features. These cannot be disabled without impairing Platform functionality.
• Functional Cookies: Enable the Platform to remember your preferences, such as preferred language, game lobby layout, and responsible gaming settings between sessions.
• Analytical Cookies: Used to understand how players navigate and interact with the Platform, allowing tttjl to identify areas for improvement. Data collected is aggregated and does not identify individual users.
• Security Cookies: Used to detect and prevent fraudulent logins, bot activity, and other security threats to your tttjl account.

You may manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. tttjl does not use third-party advertising cookies or share cookie data with advertising networks.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in relation to your personal data held by tttjl:

To exercise any of the above rights, please contact tttjl's Data Protection Officer via the support channels available on the Platform. tttjl will respond to all data rights requests within thirty (30) days of receipt, or within such extended period as may be permitted under applicable law. Certain rights may be subject to legal limitations — for example, we cannot delete data we are legally required to retain under AML regulations.

The tttjl Platform is strictly intended for adults aged twenty-one (21) years and older, as required by applicable Philippine gaming regulations. tttjl does not knowingly collect personal data from individuals under the age of 21.

Age verification is conducted as part of the tttjl KYC process at registration. If tttjl discovers or has reasonable grounds to believe that a registered player is under 21 years of age, the account will be immediately suspended, all associated data will be retained solely for the purpose of reporting the breach to the relevant regulatory authority, and the matter will be investigated in accordance with tttjl's legal obligations.

tttjl implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These security measures include, but are not limited to:

• Transport Layer Security (TLS 1.3) with 256-bit AES encryption for all data in transit between your device and tttjl's servers
• Encryption of sensitive data at rest, including payment credentials, KYC documents, and account passwords using industry-standard hashing algorithms
• Multi-factor authentication (2FA) options available to all registered players for account login protection
• Access controls ensuring that personal data is accessible only to tttjl personnel and authorised third parties on a strict need-to-know basis
• Regular security assessments, penetration testing, and vulnerability scanning of the Platform infrastructure
• A documented Data Breach Response Plan with notification procedures in compliance with NPC Circular No. 16-03 requirements for personal data breach notification

While tttjl takes all reasonable precautions to protect your personal data, no internet transmission or electronic storage system is completely secure. You are responsible for maintaining the confidentiality of your tttjl login credentials and should contact support immediately if you suspect any unauthorised access to your account.

The tttjl Platform may reference or provide access to third-party game providers and payment services. These third parties operate under their own privacy policies and data processing practices, which are independent of tttjl's Privacy Policy. tttjl is not responsible for the privacy practices of any third party.

Players using GCash, PayMaya, or any Philippine bank's online banking services to fund their tttjl account should review the privacy policy of the relevant payment provider to understand how that provider handles their financial and personal data.

tttjl reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance from the NPC, or changes to tttjl's data processing practices. When material amendments are made, tttjl will provide reasonable notice to registered players via in-account notification or email, together with an updated "Last Updated" date at the top of this page.

Your continued use of the tttjl Platform following the effective date of any amended Privacy Policy constitutes your acceptance of the amended terms. We encourage you to review this Privacy Policy periodically. If you do not agree to any amendments, you should cease using the Platform and request account closure.

If you have any questions, concerns, or requests relating to this Privacy Policy or tttjl's processing of your personal data, please contact tttjl's Data Protection Officer through the customer support team, available 24 hours a day, 7 days a week via live chat on the Platform. Support is available in English and Filipino, with an average response time of under 10 minutes via live chat.

The tttjl support email address is available as plain text on the contact section of this website. Kindly include your registered mobile number or account username in any privacy-related correspondence to allow us to locate your account and respond efficiently.

If you are not satisfied with tttjl's response to a privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. The NPC is the supervisory authority responsible for overseeing compliance with the Data Privacy Act of 2012.